Ensuring a robust audit trail has never been more important. This practical course is designed to assist all staff who need to attend and write up meetings.
Attendees will not only learn to appreciate and note what is actually being said, by providing tips on effective hearing, but develop their skills to filter the core of the discussions be able capture the significant details.
Content
Why take minutes?
The challenges of the role
Preparation and effective use of an agenda
Word abbreviation and other useful tips
Active listening
Format and layout
Sign off
What to avoid
Tutor
Jo French: Expert Trainer at the School of International Financial Services
Jo, through her company JETT Limited, specialises in developing contemporary bespoke, technical in-house CPD programmes covering a range of AML, compliance and governance issues. She has over 25 years' experience in delivering credible training to a wide range of financial service businesses both in the Crown Dependencies and internationally, as well as institutions that include the BBA, the ACSP in the Isle of Man, Guernsey Training Agency and the Jersey International Business School where her role also extended to delivering on Buckingham University's BSc (Hons) in International Financial Services degree as part of their faculty.
In addition, she has taught on the International Compliance Association's full range of AML and compliance qualifications since 2005, and as a Fellow of the Governance Institute (formally ICSA) written and delivered across both level 4&5 Certificate and Diploma, as well as the qualifying scheme, (subjects include Corporate Governance, Risk Management, Boardroom Dynamics, Company Law and Company Compliance and Administration.) Jo's ICSA students have won many international prizes, most recently in Trust and Company Administration in May 2021, and CORE in the November 2021 exams.
A committed educationalist, Jo has a First Class Law Degree (LLB) and Masters in Law (LLM) (Merit) from Queen Mary University of London specialising in financial services law. She is passionate about the delivery of accessible and innovative training courses.
