Having attended this course, delegates will:
Have an understanding of performance management and how reviews fit in
Be able to effectively prepare for a review in order to make it a valuable and positive experience
Understand what to expect before, during and after a performance review
Course Content
What is performance management?
Why appraisals fail
Goal setting and measuring
The appraisal interview
Preparation
Structure
Communication
Giving and receiving feedback
SMART objectives
Agreeing realistic goals and action plans
Follow–up
Please contact ci-pd@bpp.com with any booking queries.
